Source
A written brief: make, year, spec, colour, miles, budget, and any cars you will not touch. We search private owners first, then specialist lots, and we will say when the car you want does not exist at that price.
How a crossing is run. You name the car. We find it, photograph it, agree the purchase, ship it, and put it on a British driveway. You pay the owner. Title never sits with us.
A brief is where year, spec and landing place go on the book.